What data can I load into Midy?
You can add your US Government-issued Driver License, US Government-issued State Photo ID and US Passport. Stay tuned as more documents will be supported over time as Midy is getting smarter.
How does Midy store my data?
Your personal data will be stored and encrypted on your device with a secret key held by your device, that means only you will have access to that data. Midy also creates a backup copy of your personal data which is then stored in encrypted form in the cloud. The keys used for encrypting your data are not backed-up to the cloud. This means your sensitive data remains in your control. Midy will also store limited information (email or phone) on its servers to register and maintain your account, but the rest is in your control.
Midy stores an encrypted backup copy of your identity data in the cloud, allowing you to synchronise your identity data across all your devices. It also allows you to recover access your Midy account if you cannot access your active device (and you have previously generated a recovery code and still have access to it).
How do I delete Midy and my data?
In the Midy app settings you will see a link to “Delete Midy”. This process is permanent in that your data held in your Midy app will be deleted, including all verified documents that you have stored. Your identity data that is backed-up in the Midy cloud (to permit multi-device access to Midy) will also be deleted. In addition, your identity data held in any of your other devices linked to this Midy account will not be accessible and will be deleted the next time those devices appear online to the Midy service. Certain data, including your account* information and activity history, will be retained in the Midy cloud for the data retention period, to meet audit and compliance requirements
What happens if I just remove the app, and not use the “Delete Midy” option under settings?
If you delete the Midy app (i.e., remove or uninstall the app itself through your device OS, all your identity data associated with the Midy account, from your mobile device will be erased. However, the backup of your identity data on the cloud will remain in its encrypted form as deleting the local Midy app does not trigger the deletion of your Midy account. As a result, you may recover access to your Midy account, including your encrypted identity data in the cloud, by reinstalling Midy and using either a previously generated recovery code or another device that has access to your Midy account.
Need more help?
If you have any questions that aren’t answered above, please get in touch.Contact us